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Terms and Policies

CHECK-IN AND CHECK-OUT

Check-in begins at 3pm. Check out time is 11am.

EXTRA PERSON(S)

Room rates are based on occupancy. Some rooms have sleeper sofas that can accommodate extra persons with extra bedding. Some rooms can fit a roll-away bed. To request the sofa to be made up, or a rollaway, please contact the Inn ahead of your arrival. A $50 nightly per additional person fee will be charged upon arrival.

SMOKING POLICY

Shandaken Inn is a smoke-free facility. If you or your guests choose to smoke in a guest room, a $500 cleaning fee will be added to your bill. Smoking is permitted in designated outdoor areas only.

DOGS

Our Shandaken King Suites are dog friendly with a nightly fee of $50 (up to two well behaved dogs per room). Please be sure to let us know ahead of time if you are traveling with your pet: stay@shandakeninn.com.

ACCESSIBILITY

Shandaken Inn is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards. If you need further assistance, please call us at (845) 280-2828.

Our property is ADA Accessible, including our bar and common areas, with exception to certain rooms. If you are looking to book a handicap accessible room, please find availability for the Shandaken King Suite.

For more information on accessible options please visit our accessibility page.

DEPOSIT, CANCELLATION, AND RESERVATION CHANGE POLICY

A 100% deposit is collected at time of booking.

Cancellations and changes made 30 days or more before check in will receive a full refund minus a $50 fee per room booked.

Cancellations and changes made 29 to 15 days before check in will receive a full refund minus a $100 fee per room booked.

Cancellations and changes made 14 to 3 days before check in will receive a full refund minus a $250 fee per room booked.

Cancellations and changes made less than 3 days prior to check in are subject to the full cost of the stay.

No-shows and early check outs will not be refunded.

All cancellation requests must be emailed to stay@shandakeninn.com